Privacy Policy

1. Our Commitment

At Second Attack, LLC, we respect your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard the data you provide while using www.secondattack.com.

2. Information We Collect

When you place an order or contact us through our website, we may collect the following information:

  • Personal Identifiers: Name, email address, and shipping address.

  • Transaction Details: Records of products purchased and support history.

  • Payment Information: Payments are processed securely through our third-party providers (Stripe/PayPal). Your full payment details are encrypted and not stored on our servers.

3. Use of Information

This information is used solely for the following purposes:

  • Processing and fulfilling orders.

  • Providing customer support via our ticket system or email.

  • Complying with tax and legal obligations.

  • Improving our website experience through basic analytics.

4. Cookies & Analytics

We use cookies and basic analytics tools to understand how visitors interact with our site. This helps us maintain your shopping cart sessions and improve the overall user experience. You can choose to disable cookies through your browser settings, though some features of the site (like the checkout process) may be affected.

5. Third-Party Sharing

We do not sell, trade, or share your personal information with outside parties for marketing purposes. We share data only with necessary service providers to operate our business, including:

  • E-commerce Platform: Squarespace (hosting and store management).

  • Payment Processors: Stripe and/or PayPal.

  • Shipping Carriers: USPS, UPS, or FedEx (to facilitate delivery).

  • Legal Requirements: We may disclose information if required by law or to protect our legal rights.

6. Your Data Rights

Regardless of your location, Second Attack, LLC provides you with the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request that we update or correct inaccurate information.

  • Deletion: Request that we delete your personal information from our active records (subject to legal data retention requirements for tax and audit purposes).

7. Community Platforms

If you join the Second Attack Discord, please be aware that your data on that platform is subject to Discord’s Privacy Policy. We do not link your Discord activity to your store customer profile unless necessary for specific support fulfillment.

8. Contact Us

If you have questions about how your information is handled or wish to exercise your data rights, please contact us at: info@secondattack.com